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Defining requirements

Organisations are complex. Mix in your culture and organisational structure, legacy systems and third party technologies to see why modern day websites are interdependent and need careful planning. We’re here to guide you through the complexity.  Our proven process of turning requirements into flexible and iterative prototypes provides you with a visual understanding of how your requirements will be met.


Download our consultancy brochure for more information.

Featured projects


Care Quality Commission (CQC)

Organisational change required a new approach to the collection, storage and visualisation of performance data across the UK ‘s provision of adult and social care.

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National Association of Pension Funds (NAPF)

As the representative body of workplace pensions, the NAPF is the cornerstone of a fast changing industry that affects us all.

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Organisation for Economic Co-operation and Development

Organisational complexity, business change, technical obsolescence and transparency requirements fuelled a need for the OECD to look at the presentation of their organisation and product offering within the web channel.

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The Insolvency Service

Discovery consultancy project

The discovery project provided a user research programme to define the Service's business needs, translate these into specifications, user journeys and Information Architecture to gain stakeholder buy-in.

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Think pieces

Related services

  • Strategy

    The main thing we do here is make the complex simple. We take your list of business objectives, stakeholder opinions, customer demands and distil them into a clear, concise roadmap.
    Read more

  • Systems & specification design

    System and specification design is about making the complex simple. Our iterative and visual prototyping approach supports the rigour of our documentation. After all 'a picture tells a thousand words'.
    Read more

  • Procurement

    Supporting our client procure a competitive, best-practice solution is key to our offer. We support our clients throughout the process using our experience and knowledge of supplying technical solutions.
    Read more

  • Content

    We audit existing content and then amend or develop consistent content against a strategic plan. Our content consultants have worked across a wide range of industries and audiences and can either support internal teams or take on the entire task.
    Read more