Support and Maintenance
We support your disparate systems, databases, applications, channels and platforms under an agreed Service Level Agreement (SLA).
Featured projects
BIS ELMS
Department for Business, Innovation and Skills (BIS) – Electronic Licence Management System (ELMS)
We like to give our clients comfort, so they know they don't need to worry. For the ELMS service we put in place a cross-functional monthly support package, so that BIS knew they were covered across a wide range of eventualities.
GDS
Government Digital Services (GDS)
For Government Digital Services (GDS) we took on their Directgov syndication service. This Ruby on Rails solution required us to maintain all current functionality and develop software to support change for this highly visible, critical Government service.
UKTI
UK Trade & Invest (UKTI)
Taking on hosting and Support & Maintenance for 10 sector specialism 'toolkit' websites, then re-developing these onto a single light weight, open source content managed solution
Think pieces
Related services
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Hosting
Should your site be hosted on a shared or dedicated server? On a standalone box or in the cloud? Virtualised or physical? We help you navigate the options. And then we wrap it all up in a nice Service Level Agreement (SLA) for you.
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Disaster Recovery & Business Continuity
We help you develop resilience and robustness should the worst happen to ensure that all your critical services are maintained. This is all then underwritten by providing you with a Service Level Agreement (SLA).
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